Privacy Policy

Last updated: August 2026

Zenith Sales & Calibrations Pty Ltd ("Zenith Instruments", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website, purchase our products, or use our calibration services, in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Information We Collect

We may collect personal information including your name, business name, email address, phone number, billing and delivery address, and payment details when you place an order, request a quote, book a calibration job, or contact us. We also automatically collect certain information through cookies and similar technologies, such as your IP address, browser type, and browsing behaviour on our site.

How We Use Your Information

We use your information to: process and fulfil orders and calibration bookings; communicate with you about your order or enquiry; provide customer support; improve our website and services; send you marketing communications where you have consented to receive them; and comply with our legal and regulatory obligations.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyse site traffic. You can control or disable cookies through your browser settings, though this may affect site functionality.

Sharing Your Information

We do not sell your personal information. We may share your information with trusted third parties who assist us in operating our website, processing payments, or delivering products (such as payment processors and couriers), and who are obligated to keep it confidential. We may also disclose information where required by law.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, using appropriate physical, technical and administrative safeguards.

Your Rights

You have the right to access, correct, or request deletion of the personal information we hold about you. To make a request, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at info@zenithinstruments.com.au, or call (02) 9680 8765 (Sydney) or (03) 9562 0373 (Melbourne).

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.